Frequently Asked Questions

When In Europe

To view the answers to the questions found below, please click on each question link, the answer will be revealed below the question.

Q. How do we get on a train?Train stations in Europe are very traveler friendly. Once arriving to the station there are large Departure and Arrival Boards located in the center of the most stations. Match the train number and departure time on your reservation / ticket to the train number listed on the departure board. Once you have found your train on the Departure Board, you will find a platform number where your train will be departing from.
Upon arriving to your your platform and you will notice that each car (also known as a coach) number on the train is clearly indicated on the side of each coach. Check your reservation / ticket for your car/coach number. You notice the class of service will also be listed in addition to the car/coach number on the side of the train.
Once onboard the train, you will find that similar to an airplane each seat is clearly labeled with a number. Match the seat number on your reservation / ticket number to seat number in the train car / coach.
Train stations in Europe have international pictograms that are easy to understand and are used in international airports. These pictograms will assist you once you arrive to the station.
If you still have difficulty in finding your train, the stations staff can always help point you in the right direction.

Q. Is it easy to find stations in European Cities, where are they located?Train stations in Europe are very accessible and easy to find. Although the physical train station addresses are generally not listed, the stations are centrally located within the city and accessible with the cities public transportation system or taxi.
Check with hotel concierge to give you the best directions from your hotel. Taxi drivers know how to get your to your station fast and worry free.

Q. Do you send out maps? Where can I find a railway map? A. Maps are provided with many multiple country passes and some single country passes. We have online maps for planning on our site.

Q. How do I get from the airport to a downtown train station? Most cites with airports are easily accessible by public transportation (Train, Bus, Subway or Taxi). The following airports listed have access to the downtown train stations: Amsterdam Schiphol, Athens, Barcelona, Berlin Schoenefeld, Birmingham, Brussels National, Cologne, Copenhagen, Dresden, Duesseldorf, Frankfurt, Geneva-Cointrin, Glasgow, Graz, Hannover, Krakow, Leipzig, London Gatwick, London Heathrow, London Stanstead, Madrid, Malaga, Manchester, Munich, Milan Malpensa, Newcastle, Nice, Nuremberg, Oslo, Palermo, Paris Charles de Gaulle, Pisa, Porto, Rome Fiumicino, Southampton, Stockholm, Stuttgart , Torino, Tronheim, Valencia, Vienna , and Zurich.